Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access, collect a proxy access form from reception. Patients have to come to reception to complete the form and also show ID. If the patient that they want access to, is over 11 years old, they also need to come along to show ID and to sign the form to give permission.

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

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