Please see all our latest announcements below:
RCGP Active Practice Charter
Our practice has been awarded the ‘RCGP Active Practice Charter’. As a practice we recognise the health benefits of regular physical activity and breaking up time seated or lying awake. We have been awarded for achieving the RCGP Active Practice Charter by making the following active changes: To reduce sedentary behaviour in staff and patients. To increase physical activity in staff and patients. To be part of an active community. More info
Do you have a cough that lasts three weeks or more?
East Kent Hospitals’ waiting patients support service
The East Kent Hospitals (EKHUFT) waiting patients support service can access waiting lists and advise patients of their current prioritisation.
Patients can use this new service rather than contacting the practice. The service is online via the Trust’s website and is also available by telephone on 01227 783145 from 9am to 4pm Monday to Friday. You can also book you blood test appointment at the hospital using this number.
You can check the average waiting time for the first outpatient appointment for East Kent Hospitals Trust here
National Data Opt Out Programme
NHS Digital is developing a national data opt-out system to give patients the opportunity to make an informed choice about whether they wish for their personal identifiable information to be used for research and planning purposes. The national data opt-out will not apply to, or affect the necessary usages of data for the patient’s individual care and treatment.
This is a programme run by NHS England, not by individual surgeries, and opt outs have to be managed by patients, or people acting for them by proxy, as they have control over setting or changing their own opt-out choice and can change their mind at any time. This is not something the surgery can manage on behalf of patients.
More information about NHS England’s data collection/ extraction programmes can be found here:
What is opt-out?
The opt-out system will allow patients to directly express an opt-out preference of their personal identifiable information being used for:
- research purposes – such as finding ways to improve treatments; and
- planning purposes – such as data use to improve delivery of health services.
An opt-out choice can be changed at any time by the patient or their proxy.
Nationale Obesity Audit – Launched November 2023
The aim of the National Obesity Audit (NOA) is to measure weight management service provision, interventions and outcomes to support current and future services to deliver efficient, effective and equitable prevention and care. The NOA is a patient-level data set which will cover all aspects of weight management services that are publicly funded by the NHS and the Department of Health and Social Care (DHSC) in England. The NOA will follow the patient journey from primary to secondary care, looking at all areas of care, interventions and outcomes.
The information is required by NHS England under section 259 of the 2012 Act to comply with the National Obesity Audit Directions 2023. In line with section 259, all organisations in England that are in scope of the NOA Data Provision Notice, must comply with the requirement and provide information to NHS England in the form, manner and period specified, therefore patient consent is not required.
Home BP monitoring sheet
Use this form if you want to monitor your BP at home and submit us the reading.
New high blood pressure (hypertension) patient decision aid.
- Book and cancel appointments
- Order repeat prescriptions
- View your GP medical record
- Check your symptoms
Download the NHS App to access a range of NHS services 24/7
List of Services in East Kent
Click here for a list of various services you can access when required in East Kent.
Fear of flying medication no longer issued
Urgent Treatment Centre (UTC) at William Harvey Hospital site
Urgent Treatment Centre (UTC) now runs out of William Harvey Hospital and has been set up to deal with minor illnesses and minor injuries. It is open 24 hours a day, 7 days a week, including bank holidays.
|Strains and sprains
Skin infections and rashes
Coughs and colds
Feverish illness in adults
Feverish illness in children
Vomiting and diarrhoea
Suspected broken limbs
Minor head injuries
Cuts and grazes
Bites and stings
Minor scalds and burns
Ear and throat infections
For any other health issues which are not included in the above list, please continue to contact the surgery in the normal way either by calling reception or by submitting an eConsult via the practice website.
Please note that all of our patients, including those over 75s, have been allocated a named GP, and should you wish to find out who your allocated GP is, please ask reception who will be pleased to let you know. Any patient aged over 75 who hasn’t had contact with the surgery in the last 12 months can request a review with an appropriate clinician. Please contact reception to request this.
What to do when someone dies in Kent
There are a number of practical steps that need to be taken, but you can be assured that there is plenty of help available to make sure that the process is as simple and quick as possible. Please click on the Websites below for more information.
Expected deaths: If your loved one passes away at home, please follow the instructions below.
Between 8am-10pm: Please call 0300 123 0915 (Local Referral Unit – LRU) and ask for an urgent message to be passed to the District Nurses and inform them that the death was expected.
Between 10pm-8am: Ring 111 and inform them that a GP has visited within the last month and that the death was expected.
Unexpected deaths: If someone dies at home unexpectedly, Call 999 immediately and explain what’s happened. If the cause of death is unclear or unnatural, for example as the result of an accident, or the person hadn’t been seen by a doctor during their last illness, the death will need to be reported to a coroner. A coroner is a lawyer with the legal duty to investigate unexpected deaths (some coroners are also doctors). The coroner may call for a post-mortem examination to determine the cause of death. This may take some time, so the funeral may need to be delayed. You cannot refuse the examination, but you can tell them if you need to arrange the funeral quickly for faith reasons.
When someone dies unexpectedly, the police will also be called to do a routine visit. They’ll ask questions about the circumstances of the death which may be used to help the coroner to understand the cause of death. This can be unsettling but it’s important to remember that it’s normal procedure in these circumstances.