Friends and Family Survey
Recently the Government announced that the Friends and Family Test(FFT) will be extended into GP Surgeries and that patients are to be given the opportunity to provide feedback on the care they have received. The FFT asks patients if they would recommend the services they have experienced at the practice to their friends and family and offers a range of responses.
To collect this feedback the practice has registered with a site called ‘I Want Great Care’. To provide your feedback, please follow the following link https://www.iwantgreatcare.org/gpsurgeries/charing-surgery and select Review This Surgery
Should you require any help accessing this site to provide your feedback, please ask reception for assistance.
The data collated from patients is anonymous and will be published monthly on the Charing Medical Partnership page of the NHS Choices website which can be found by clicking here.
Thank you for your support.