Accessibility statement for charingpractice.co.uk

This accessibility statement applies to https://www.charingpractice.co.uk

This website is run by The Charing Practice. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: charingsurgery@nhs.net
  • call: 01233 714 490

We’ll consider your request and get back to you in 14 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact our Practice Manager, Mrs Helen Lakeland.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Charing Practice is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

UserWay accessibility widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

  • Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 15 July 2022. It was last reviewed on 15 July 2022.

This website was last tested on 4 July 2022. The test was carried out using accessibilitychecker.org

Here is link to the audit report.

We tested the home page and 10 random pages. 

If information on the website is needed in a different format, we will consider the request and get back to them as soon as possible.

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