Additional Services
Pregnancy
Testing
Home test kits are available from the pharmacy.
Repeat
Prescriptions
We operate a repeat prescription service which may well mean
that you can collect your repeat prescription directly from
the pharmacy. Ask our staff for details.
Unwanted
Medicines
Always return all unwanted medicines to your local pharmacy.
Do not put them down the sink, the loo or in the dustbin.
Medicines are not ordinary products and need to be .safely
destroyed. Never, ever, give a medicine prescribed for you
to another person, even if you think that they have the same
condition as yourself. Many illnesses show similar symptoms
and only your doctor can accurately diagnose serious illnesses.
Remember that many child poisonings are caused by hoarded
drugs.
ALWAYS RETURN YOUR UNWANTED MEDICINES TO YOUR LOCAL PHARMACY.
Ostomy
Supplies
We are able to supply a wide range of ostomy supplies. Please
ask us if you require specific items to be stocked for you.
Complaints
We aim to provide you with a service based on excellence
as standard. If you feel we have not achieved our aim please
speak to our pharmacist who will try to deal with your concerns.
If, after doing so, you are still unhappy, please write to
our Superintendent Pharmacist, c/o Charing Surgery, who will
thoroughly and independently investigate your complaint. Our
complaints procedure is part of the NHS system for dealing
with complaints and does not affect your right to approach
the local FHSA if you are dissatisfied with the results of
our investigation.
Help
Us
If you have any suggestions as to how we can improve
our service to you, PLEASE TELL US. We really are committed
to providing you with a service of which we are proud and,
of which, you will tell your friends.
Dispensary
We can dispense both NHS and private prescriptions and keep
a wide range of medicines, including the latest remedies.
We keep a record of items dispensed, enabling us to ensure
that your current medication is compatible with other medication
dispensed by us, or any that you wish to purchase from our
pharmacy. Remember: IF IN DOUBT, ASK YOUR PHARMACIST FOR ADVICE.
Medicine
Containers
We dispense all our medicines in child-resistant containers.
This does not mean ‘Child-proof’, so always keep
all medicines in a locked, dry, cool place well out of the
reach of children. Bathrooms are not ideal because they are
a damp environment. We recommend a locked drawer in a bedroom
to which children have no access. Some items may require refrigeration,
in which case we will advise you.
Emergency
Prescription Supplies
We may be able to help you if you need an emergency supply
of a medicine which you have had before from a doctor when
it is impossible for you to obtain a prescription in time.
We can, however, only do this in cases of genuine emergency.
Your pharmacist will advise.
Handicapped
Living
We can provide a wide range of products aimed at making everyday
living easier. We can supply incontinence pads, commodes,
wheelchairs, high-seat chairs, anti-pressure products, toilet,
kitchen, bath and eating aids. Please ask our pharmacy staff
who will be pleased to show you the full range of available
products.
Holiday
Requirements
If you are going on holiday, we can advise and provide you
with all your requirements to avoid sunburn, upset tummy,
malaria and other holiday risks. We can also advise on sensible
precautions.
Self-Help
Come in and help yourself to our Health Education leaflets.
They are always on display and regularly updated, so make
a point of looking for new ones each month!
Medicine Sales
Our pharmacist and trained staff will be able to advise you
on the appropriate treatment for many minor ailments and refer
you to your doctor if necessary. We stock a wide range of
medicines, many of which can only be purchased from pharmacies.
We consider your well-being as paramount and, should we consider
that it is not advisable for you to self-medicate, we will
tell you and guide you to the most suitable treatment we consider
appropriate.
Reading
glasses and contact lens supplies
We have a range of optical quality reading glasses at very
reasonable prices for you to chose from. Our pharmacy staff
will be pleased to help you select the pair which satisfies
your needs. We suggest that, if you have previously purchased
glasses through an optician, you should bring us your prescription,
if available, to help us ensure you can safely buy a pair
from our range. We also stock a wide range of contact lens
solutions and suggest that you purchase the brand recommended
by your optician.
First
Aid Supplies
We supply many first-aid products that comply with Health
& Safety regulations. In addition, we can supply specialist
products, such as blue detectable plasters for use in the
hotel and other industries. If you require personal service,
please ask our staff.
Nebulisers
Nebulisers are of value in treating asthma and other
breathing problems but are not available on the NHS, although
the medicines to use in them can be obtained through your
GP. We can supply you with a suitable nebuliser and advise
you on its use, so please ask us. We may be able to arrange
to obtain a private prescription for you which will allow
you an additional saving on the cost. Please ask us.
Incontinence
Supplies
We can advise you in confidence about helpful products
including pads, pants, mattress covers, sheets, wipes and
any other products you may need. Remember, we are here to
help and will do all we can to make your life easier.
|
