CQC inspection: The Charing Medical Partnership was inspected by the Care Quality Commission on 10th February 2016. The practice is delighted that the services it offers to patients were rated as ‘Good’ overall with the rating of ‘outstanding’ awarded for ‘Caring’ and specifically for the care provided to Older People and to Families and Young People. Thank you to all those patients who supported the Practice by completing feedback questionnaires and to those that spoke to inspectors on the day of the inspection. The full report can be accessed from the Practice Info page on our website.
Find health help with NHS website and app: The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact. Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best. New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps. Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions. Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store. Why not download it to your device now so you have it to hand when you need it? If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.
Friends and Family Test(FFT): The FFT is a government survey which asks patients if they would recommend the services they have experienced at the practice to their friends and family and offers a range of responses. To provide your feedback, please follow the Friends and Family Survey link list under ‘Other Links’ on the home page. Thank you for taking the time to complete this.
Named GP: Please note that all of our patients have been allocated a named GP and should you wish to find out who your allocated GP is, please ask at reception who will be pleased to let you know.